Miracles Support Forum

Full Medisoft Error: A Registry entry for Medisoft can not be found. Please install a valid version of Medisoft. The error often presents when attempting to open Revenue Management. This indicates a registry key and/or string value is missing at HKCU\Software\Medisoft\Patient Accounting. Before modifying the registry, be sure to make a backup. See the attached picture for a sample of what the correct values should look like. Alternatively, you can export this registry key (and its entries) from a computer where Revenue Management is opening properly.

Often, this can be a problem with security permissions on the medidata folder or the medisoft\bin folder when the program cannot write temporary files while running reports. Closing Medisoft and re-opening or switching to a different practice and switching back may also resolve the issue.

This is caused by a corrupt table index. To resolve: 1) If possible, backup Medisoft 2) Run File Maintenance by clicking 'File' at the top of Medisoft and select 'File Maintenance'. Select all files under the Rebuild Indexes tab, and do the same for the Pack Data tab. After File Maintenance finishes, see if the error is still present. 3) If the error is still present, a data repair service will likely need to be conducted by a professional.